Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Our metal bands use cottar pins as a system to hold the metal bracelet together. This is a common manufacturing process often used in high-end timepieces.
It does not matter from which side you release the pin with our model since they can be released in both ways. To release a pin, just use the metal tool enclosed in your package.
Insert the metal tool on the side of your metal band into the hole of the part you want to remove. To hit it slightly, you can use any bigger object or a hammer and the pin will gradually release after 3-4 taps with the metal tool enclosed.
Please note: The metal tool should be kept out of reach for children since it contains sharp objects.
Additionally: Should you have any problems with releasing the pins or not want to adjust it yourself, you will be able to get it adjusted at any local jewellery store since we use an international standard in the watch industry.
For further instructions please contact us at firstname.lastname@example.org
Replacing the battery by yourself is not recommended.
The reason being that in order to secure the 50meters water resistance of all timepieces the screws are held in place not only by the mechanism but also by a special water-resistant sealing. Should you ever need to replace the battery of your watch you can contact us at email@example.com or go to any local jewellery store since we use a standard in the watch industry. They will be able to replace the battery for you and fasten the screws again to prevent any screws from accidentally releasing.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
You can contact us through our contact page or write us an email to firstname.lastname@example.org! We will be happy to assist you.